Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the World, ensuring that we provide the very highest levels of responsiveness to you at all times.
The shipping and handling time frame for order delivery are as follow:
1.Processing time:
Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which typically takes an additional 2-4 days.
2.Shipping time:
This refers to the time it takes for the items to be shipped from our warehouse to the destination. International delivery usually takes about 15-20 days. Orders are shipped by the fastest traceable carier possible to your location. For Europe and USA After processing and leaving the warehouse, items usually take between 7-14 days to arrive to their destination. But Pleas in some cases it can be increased 12-18 days because of Covid 19 restrictions.
3.Track Orders:
To provide you with the ease of mind, we have selected shipping partners that will be able to provide you with tracking. After ordering We will sent you your tracking number by email or phone number once your order has been confirmed. You may track the status of your package at our page.
To keep our prices competitive, our products are produced in factories and stored in warehouses in various locations. They are then shipped directly to you without going through any middlemen. As such the products you ordered might be delivered to you in different packages, with separate tracking numbers.
4. Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at anytime in 2 days after ordering BEFORE the order has been dispatched. if an order has already been dispatched. please refer to our Refund, Resend, and Returns Policy
5. Customer Service:
For all customer service inquiries. please email us at 📧 Email us: CONTACT@ASHINYSTAR.COM